FAQs

Q: Is Kilix jewelry real gold?

A: Every piece is dipped in a thick layer of real 14K or 18K gold over a durable core, giving you the solid gold look and feel at a fraction of the price.

Q: Can I wear it in the shower or gym?

A: Yes. All Kilix pieces are waterproof and sweat-safe. Shower, swim, and train in them.

Q: How do I pick my chain length?

A: 20" is our most popular length and sits at the collarbone. 18" sits higher on the neck, 22" falls just below the collarbone, and 24" hangs at the chest. If you're between sizes, size up.

Q: How do I pick my bracelet size?

A: Measure your wrist and add half an inch for a comfortable fit. Our bracelets come in 7.5", 8", and 8.5".

Q: How do I care for my jewelry?

A: Wipe it down with a soft cloth now and then. Avoid harsh chemicals like chlorine and cleaning products for the longest-lasting shine.

Q: What is your return policy?

A: We offer 30-day free returns. See our Return Policy for details.

Q: How long does shipping take?

A: Orders ship from Los Angeles within [1–2] business days. Delivery typically takes [3–7] business days within the US.

Q: Do you ship internationally?

A: Yes